LOVE the new look, feel and functionality! My absolute FAVORITE thing is the ability to access our knowledge base and insert certain articles right in to the response to our customer. Super time-saver, thank you!
I really love the new interface. You guys did a great job.
I use the dashboard and admin panel which looks great and works as expected. Keep on doing great software!
Thank you for the new release—it feels and acts like we wanted it to :)
Where do you want me to start? So many good features, vast improvement.
The design is very neat and looks good. I am a huge fan of Zoho!
I enjoyed the experience. It feels sleek and like it belongs in the 21st century. Love the new Reports. Like the simplicity of the Tickets Dashboard and different views.
I'm very, very happy with the new Zoho Desk. Very good job!
Zoho Desk is so easy to use and see what has happened with the issue related to the ticket. Working as a team, we can see what other people have done on a ticket.
I like that it allows us to keep track of everything in one central place.